abenjami Posted August 3, 2021 Report Share Posted August 3, 2021 Ok someone help me out with this. I have an S10 and AT&T. Lately any time someone sends me a video, or even a picture, it looks like complete shit. I understand what Apple iMessage is and that I'm not using it with my Android. I also understand compression happens sometimes at the carrier level. What I am experiencing is ridiculous though. I did an experiment tonight. My wife and I both recorded 10 second videos on our phones. I sent mine from my S10 to her iPhone. Looks great on her iPhone and no compression at all. But when she sends her video to me, it looks like shit. We are on the same plan, so I think it's obvious this isn't an AT&T issue. Tried the same experiment with a friend. He also has an S10. The video I sent him looked like shit, as did the video he sent me. I've also tried using 3 different message apps with the same result. And yes, I have turned on RCS with Google Messages app and that didn't work either. What gives? Link to post Share on other sites More sharing options...
9 Nines Posted August 3, 2021 Report Share Posted August 3, 2021 Standard text messages use Multimedia Messaging Services, MMS, which is around 20 years old and will look like that as size is restricted, ~1 to 4 megabytes depending on file type, and some carries restrict it farther. Imessaging is newer and allows around 100 megabytes with Apple servers handling the files. All the ones you tried perhaps use MMS. Guess: When you send a text to an Apple phone perhaps it bypasses MMS and your phone sends it to an Apple server which then sends the full file, up to ~100 megabytes, to the recipient, but in reverse, it gets put on MMS when the Apple server sends it to you and thus reduced in size. https://www.androidpolice.com/2020/05/09/text-videos-quality-android/ Link to post Share on other sites More sharing options...
abenjami Posted August 3, 2021 Author Report Share Posted August 3, 2021 41 minutes ago, 9 Nines said: Standard text messages use Multimedia Messaging Services, MMS, which is around 20 years old and will look like that as size is restricted, ~1 to 4 megabytes depending on file type, and some carries restrict it farther. Imessaging is newer and allows around 100 megabytes with Apple servers handling the files. All the ones you tried perhaps use MMS. Guess: When you send a text to an Apple phone perhaps it bypasses MMS and your phone sends it to an Apple server which then sends the full file, up to ~100 megabytes, to the recipient, but in reverse, it gets put on MMS when the Apple server sends it to you and thus reduced in size. https://www.androidpolice.com/2020/05/09/text-videos-quality-android/ Yes, that is possible for the iPhone to Android message, but it makes no sense for the Android to Android message because that never went through an Apple server. I have read tons of articles similar to the one you posted and none of them offers a fix. What I do know for sure is that since I started using this Android phone, it has sometimes done this and other times there have been no quality issues. All of a sudden in the past couple of months it's every time. Link to post Share on other sites More sharing options...
abenjami Posted August 3, 2021 Author Report Share Posted August 3, 2021 Another experiment. I just sent myself an MMS message with the same video attached. It came through perfectly. BTW the video size is only 3MB. Link to post Share on other sites More sharing options...
9 Nines Posted August 3, 2021 Report Share Posted August 3, 2021 Android to a different android is going to go through MMS. Your message to yourself is probably looking at the file on your phone instead of the one you sent. If you shared the picture via Samsung cloud server and then sent the link via a text message that should keep the file at least in the form the shared cloud server stores it. Link to post Share on other sites More sharing options...
abenjami Posted August 3, 2021 Author Report Share Posted August 3, 2021 1 hour ago, 9 Nines said: Android to a different android is going to go through MMS. Your message to yourself is probably looking at the file on your phone instead of the one you sent. If you shared the picture via Samsung cloud server and then sent the link via a text message that should keep the file at least in the form the shared cloud server stores it. Yes, obviously android to android is going to go through MMS. That is the issue here. I am able to send pictures and videos to other people via MMS and it works just fine. But when I receive them from other people, they are downsized/compressed or something that makes them look like shit. The message I sent to myself was through MMS. Link to post Share on other sites More sharing options...
abenjami Posted August 3, 2021 Author Report Share Posted August 3, 2021 @NashvilleNinja aren't you an Android guy? Do you have this problem? @oldschool Link to post Share on other sites More sharing options...
AJClown Posted August 4, 2021 Report Share Posted August 4, 2021 19 hours ago, abenjami said: Ok someone help me out with this. I have an S10 and AT&T. Lately any time someone sends me a video, or even a picture, it looks like complete shit. I understand what Apple iMessage is and that I'm not using it with my Android. I also understand compression happens sometimes at the carrier level. What I am experiencing is ridiculous though. I did an experiment tonight. My wife and I both recorded 10 second videos on our phones. I sent mine from my S10 to her iPhone. Looks great on her iPhone and no compression at all. But when she sends her video to me, it looks like shit. We are on the same plan, so I think it's obvious this isn't an AT&T issue. Tried the same experiment with a friend. He also has an S10. The video I sent him looked like shit, as did the video he sent me. I've also tried using 3 different message apps with the same result. And yes, I have turned on RCS with Google Messages app and that didn't work either. What gives? The problem may be with the app you use to play the video. Try using a different one. For example, any video I watch on my Razer Phone 2, I play with VLC. Not the stock Google-supplied app Link to post Share on other sites More sharing options...
abenjami Posted August 4, 2021 Author Report Share Posted August 4, 2021 25 minutes ago, unauthorizedcinnamon said: The problem may be with the app you use to play the video. Try using a different one. For example, any video I watch on my Razer Phone 2, I play with VLC. Not the stock Google-supplied app This is definitely not the problem. I have tried 3 different messaging apps to no avail (stock Samsung, Google Messages, Textra). Just for kicks, I downloaded VLC and still had the same issue. It's the file size I'm receiving. For example, the video my wife sent me last night that I received was only 180kb in size but the actual file she sent was much larger. Link to post Share on other sites More sharing options...
titanruss Posted August 4, 2021 Report Share Posted August 4, 2021 36 minutes ago, abenjami said: This is definitely not the problem. I have tried 3 different messaging apps to no avail (stock Samsung, Google Messages, Textra). Just for kicks, I downloaded VLC and still had the same issue. It's the file size I'm receiving. For example, the video my wife sent me last night that I received was only 180kb in size but the actual file she sent was much larger. is there anything in your settings that you have restricted to help reduce data usage? sometimes they are automatically turned on. check several different settings. general, data, phone/messaging Link to post Share on other sites More sharing options...
ManningEnvy Posted August 4, 2021 Report Share Posted August 4, 2021 Don’t forget AIRPANE mode. HAHAHAHAHAHAHAHAHA Link to post Share on other sites More sharing options...
NashvilleNinja Posted August 4, 2021 Report Share Posted August 4, 2021 @abenjami Do you have Google RCS messaging installed and/or enabled? https://www.androidpolice.com/2020/12/16/samsung-messages-starts-adding-support-for-google-rcs-chat/ https://seektogeek.com/how-to-use-rcs-messages-on-samsung-s10-s10-plus-s10e/ Idk if that will solve the issue you're having, but it might. Link to post Share on other sites More sharing options...
abenjami Posted August 4, 2021 Author Report Share Posted August 4, 2021 2 hours ago, titanruss said: is there anything in your settings that you have restricted to help reduce data usage? sometimes they are automatically turned on. check several different settings. general, data, phone/messaging Not that I'm aware of and I feel like I have checked every setting I can find... Link to post Share on other sites More sharing options...
abenjami Posted August 4, 2021 Author Report Share Posted August 4, 2021 59 minutes ago, NashvilleNinja said: @abenjami Do you have Google RCS messaging installed and/or enabled? https://www.androidpolice.com/2020/12/16/samsung-messages-starts-adding-support-for-google-rcs-chat/ https://seektogeek.com/how-to-use-rcs-messages-on-samsung-s10-s10-plus-s10e/ Idk if that will solve the issue you're having, but it might. Yeah I have it RCS enabled. I thought that would fix the issue but no dice. Link to post Share on other sites More sharing options...
heyitsmeallen Posted August 4, 2021 Report Share Posted August 4, 2021 Idk what the problem is, but anytime I send a pic or video to a friend with Android the same thing happens. Also randomly my phone won’t even let me send an mms to an android. The send button is grayed out until I delete the pic or video from the chat box. When I send anything to iPhones the quality is never degraded even if I send 4k videos over cellular. Moral of the story, get an iPhone. Link to post Share on other sites More sharing options...
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